Rob Johnson

Rob Johnson has a diverse work experience spanning over multiple industries. Rob is currently working as the Field Operations Director at Pacifica Group Ltd since April 2021. Prior to this, they held various positions at Electrolux, starting as the Operational Service Manager in April 2015. Rob then progressed to become the UK Service & Technical Manager from October 2016 to January 2019, and eventually the Head of Service Network Operations from January 2019 to April 2021.

Before Electrolux, Rob worked at Unilever as the After Sales Operations Manager from June 2011 to April 2015. In this role, they managed the aftersales operations for the UK/IE network of refrigeration contractors and implemented continuous improvement initiatives.

In the early part of their career, Rob gained valuable experience at NetVu Ltd and Dedicated Micros, where they served as the Worldwide Service Manager. From January 2001 to June 2011, they oversaw the service center operation for CCTV products both in and out of warranty. During their tenure, they successfully implemented lean processes and improved the turnaround time for repairs.

Before joining NetVu Ltd and Dedicated Micros, Rob started their career at ADI Global Distribution as a Procurement professional from June 1994 to January 2001.

Overall, Rob Johnson has a strong background in field operations, service management, aftersales operations, and procurement, making him a valuable asset with extensive experience in various industries.

Rob Johnson attended Hopwood Hall College from 2009 to 2010, where they obtained a degree in Business Management. During their time at Hopwood Hall College, they also obtained the IOSH Managing Safety certification from IOSH in July 2009. It is mentioned that they have additional certifications, including a Business Management degree and an MBA from Hopwood Hall College, but the months and years of obtaining these certifications are not provided.