Rolf Baechi

Rolf Baechi has over 25 years of experience in customer service and engineering roles across various industries. Currently serving as the Group Leader for the Customer Service Center at PackSys Global AG since February 2021, Rolf previously worked at ABB Switzerland Ltd in Turbocharging as a Senior Claims Manager, where responsibilities included managing commercial warranty cases and enhancing customer relationships. Rolf's earlier career includes roles as a Senior Field Service Engineer at Wilcowa AG Baumaschinen and a Technical Service Engineer at Matzinger Landmaschinen. Rolf holds multiple degrees, including a Bachelor's degree in Business and Engineering and a Bachelor's degree in Mechanical Engineering and Design from ABB Technikerschule, and a vocational degree in Mechanical Engineering from BBW Winterthur.