Syed Karim

Syed (Sim) Karim is a skilled Junior IT Project Manager and Information Technology Project Coordinator at Pact Group Holdings Ltd since February 2020, providing operational and administrative support to infrastructure teams and ensuring project milestones are met. Prior experience includes roles as an Inbound Customer Service Representative at Jemena and a Customer Service Representative at Phonebot, where responsibilities involved customer engagement, order processing, and complaint resolution. Syed also completed an internship as a Portfolio Analyst at Medibank, focusing on data preparation and visualization for competitive pricing analysis. Syed holds a Bachelor's degree in Information Technology from Swinburne University of Technology, graduated in 2018.