Pamela Souza

Pamela Souza is an experienced financial analyst with a strong background in customer service and collections. Currently serving as an Analista de cobrança at Pagaleve since April 2023, Pamela previously held roles such as Analista de negociações at isaac and Analista de Cobrança Pleno at Provi, where responsibilities included B2B and B2C customer services, debt negotiation, and performance metric management. With a foundational experience as an Auxiliar de faturamento at Hepato Clínica Médica and a brief stint as a Promotor de vendas at Bradesco, Pamela has developed expertise in credit recovery, client relationship management, and auditing processes. Educationally, Pamela holds a degree in Gestão Financeira from Universidade Anhembi Morumbi, completed between 2020 and 2022.