Miranda Williams is an experienced customer success professional currently serving as an Enterprise Customer Success Manager at Airbase since March 2024. Prior to this role, Miranda led the Corporate Customer Success team for North America at Staffbase from December 2021 to May 2023, where responsibilities included recruitment, onboarding, and fostering team collaboration, as well as driving customer success metrics. Between February 2017 and December 2021, Miranda was a Team Lead for Customer Success at Bananatag, overseeing account management and renewal processes, and previously held various sales and account management roles at the company. Earlier career experiences include positions at Hotel Zed and LIDS Sports Group, showcasing a diverse background in hospitality and retail management. Miranda studied at Okanagan College.
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