Chad Haddock

Chad Haddock, MIM, is an accomplished professional in customer success and sales with extensive experience spanning over two decades. Currently serving as Principal Customer Success Manager at PagerDuty, a role commenced in June 2023, Chad previously held positions at LEVERAGE Information Systems and returned to PagerDuty as Strategic Account Manager. Prior to this, significant contributions were made at Amazon Web Services (AWS) as an Enterprise Sales professional and at IBM in various sales management roles, specializing in Software as a Service (SaaS) and Cloud Software. Chad's career also includes impactful roles at Serena Software, WebTrends, and Symantec, where a strong foundation in financial analysis and account management was established. Chad holds a Master of International Management focused on International Business and Sustainability from Portland State University, alongside a Bachelor's degree in Business Administration with a concentration in Marketing from UNLV.