Gustavo L.

Gustavo L. is a Technical Content Writer and Instructional Designer at PagerDuty, where responsibilities include collaborating with subject matter experts to create eLearning courses on PagerDuty products. Prior to PagerDuty, Gustavo L. served as a Senior Content Specialist in Sales Enablement at Peek, developing content for various departments and ensuring alignment with the company's brand and methodology. Earlier roles at Peek included Content Specialist and Business Development Representative, where qualifications, messaging, and customer value were prioritized. Gustavo L. also worked at LATAM Airlines in roles such as Passenger Care During Contingency and Sales Executive, earning accolades such as "LATAM 2015 Service Leader." Gustavo L. holds a degree in Social Communications from Universidad Católica 'Cecilio Acosta' and a degree in Photography from Escuela de Artes Plásticas Martín Tovar y Tovar.