Pakistan Telecommunication Company Ltd
Fatima Batool currently serves as an Executive IT Applications Operations for CRM Wireless at PTCL.Official, starting in August 2024, where responsibilities include addressing wireless network issues, Ufone App issues, provisioning challenges, and sales issues while working on the CRM (CARES ufone platform) and PLSQL Database. Prior to this role, Fatima was a Customer Care Executive at Esquare from February 2023 to August 2024, focusing on similar responsibilities and technical platforms. Fatima holds a Master’s degree in Computer Science from the National University of Modern Languages (NUML), completed in July 2022.
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