Jairon Vasquez has a background in workforce coordination and analysis, with experience in managing analyst teams and monitoring service level objectives. Currently, Jairon holds the position of ICO Process Improvement Manager at Pan-American Life Insurance Group, where Jairon focuses on regional operations and reinsurance coordination. Prior to this role, Jairon worked as a Workforce Coordinator at DASH BPO, overseeing workforce scheduling and workload requirements. Jairon's educational background includes a degree in Computer Systems Networking and Telecommunications from Universidad del Istmo.
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