Aleksandra Potocka

Aleksandra Potocka has work experience in various roles and companies. In their most recent role at Paligo, they serve as a Customer Success Manager, overseeing 300 global B2B customers and ensuring their satisfaction with the Paligo Component Content Management System. Aleksandra is responsible for managing the entire customer journey, building customer loyalty, and analyzing product usage data. Prior to this, they worked at Rentals United as an IT Support Manager, leading a team in a SaaS environment within the vacation rental industry. Aleksandra was responsible for team growth, recruitment, and other HR-related matters, while also planning and delegating responsibilities to reach business objectives. During their time at Rentals United, they also worked as an IT Support Specialist, categorizing support cases, logging technical issues, and gathering client feedback. Aleksandra began their career as an intern at SAMSUNG R&D Institute Polska, providing support in function design and building a validation environment.

Aleksandra Potocka pursued their education at Uniwersytet SWPS from 2015 to 2021, where they completed a Master's degree in Psychology. In January 2019, they obtained the certification for Psycholog Praktyk Staż Kliniczny from NZOZ PsychoMedic.pl Klinika Psychologiczno-Psychiatryczna. Additionally, in January 2013, Aleksandra obtained the Certyfikat DELE C1 from Instituto Cervantes.