luke casey

Technical Support Engineer at Paligo

Luke Casey has a diverse work experience spanning various industries. luke currently works as a Technical Support Engineer at Paligo since October 2022. Prior to this, Luke worked at PhoneWatch as a Polling and Retention Representative from May 2021 to October 2022. In this role, they interacted with customers facing alarm system difficulties and resolved issues to reduce customer churn.

Before joining PhoneWatch, Luke was a Customer Service Representative at Halfords from October 2018 to May 2021. luke started in sales in the bike hut section, selling bikes and performing safety checks. Later, they moved to the Parts section.

Luke gained experience in debt collection at Intrum from August 2016 to September 2018. Here, they worked with banks and creditors, including MBNA, Littlewoods, and Eir, to recover debts and settle disputes with customers.

luke'searlier work experiences include being a Sales Representative at Tower Jewellers from September 2014 to August 2016 and a General Operative at CJK Electrical for a brief period from June 2014 to August 2014.

Luke Casey attended TU Dublin from 2018 to 2022, where they pursued a Bachelor of Business and IT degree with a focus on Business & Information Technology.

Links

Previous companies

Halfords logo
Intrum logo

Timeline

  • Technical Support Engineer

    October, 2022 - present