Keshawa Nugera

Keshawa Nugera is a skilled Service Desk Analyst at Palliser Furniture Ltd., specializing in resolving issues related to desktop computers, laptops, and mobile devices since May 2023. Previously, Keshawa served as a Tier 2 I.T Technician at TecFix, where responsibilities included software and hardware troubleshooting for various devices and managing Tier 1 technicians. Additional experience includes roles at Xplornet Communications as a Technical Support Specialist and at Ultimate Potentials Corporation as an Administrative Assistant. Keshawa began a career in human resources as a Human Resources Coordinator at MAS Holdings. Keshawa holds a Diploma in Network and System Administration from CDI College and a Bachelor's degree in Business Management from NSBM Green University, complemented by foundational education at Royal College Colombo.