Ahmed Elserafy

Ahmed ElSerafy is a seasoned IT professional with extensive experience in technology support and services management. Currently serving as a Senior Technology Support & Services Manager at Palm Hills Developments since August 2023, ElSerafy previously held positions as an IT Consultant at TryOurHost and iTekHost, where responsibilities included designing and implementing network infrastructure and cloud-based solutions. ElSerafy has a strong background in IT management, having worked with Etisalat Misr in various technical roles, including IT/Technical Manager and IT Monitoring & Fault Management Manager. Early career experiences include technical support roles at PDC Egypt and Coca-Cola Bottling Company of Egypt. ElSerafy holds a Bachelor of Business in Administration/Management from Modern Academy Maadi.