Amira Adly

Amira Adly is a skilled Business Analyst and Project Coordinator at Palm Hills Developments since April 2021, responsible for gathering and validating business requirements and translating them into technical solutions. Prior to this role, Amira served as an IT Operations Analyst, managing a high volume of annual tickets and ensuring the effective documentation and assessment of user requirements. Amira's experience also includes roles as a Technical Support Specialist and Customer Service Representative at Orange, where troubleshooting and customer satisfaction were primary responsibilities. Earlier career highlights include positions as a Mint Ambassador at EGbank, an internship at Banque Misr, and a Photoshop Designer, showcasing a diverse skill set. Amira holds a Bachelor's degree in International Business/Trade/Commerce from Helwan University Cairo, obtained in 2019.