Alex Kouch

Information Technology Help Desk Technician at Peckham Industries, Inc.

Alex Kouch has a strong background in information technology and customer service. They have worked as an Information Technology Help Desk Technician at Peckham Industries, Inc. since 2022. Prior to that, they were a Student Manager at Western Connecticut State University, where they collaborated with staff and patrons to resolve issues with programs and computers. They also generated daily inventory reports for the lab. Additionally, Alex Kouch gained experience as an IT Intern at JRO TECHNOLOGY CORPORATION, where they troubleshooted hardware issues, resolved customer tickets, and provided remote assistance for software problems.

Alex Kouch attended Western Connecticut State University from 2018 to 2022 where they pursued a Bachelor of Business Administration - BBA in Management Information Systems, General.

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