Rodrick McElrath

Help Desk Engineer at Palmetto Technology Group

Rodrick McElrath is currently employed at Palmetto Technology Group as a Help Desk Engineer, where Rodrick works on imaging new machines for users, updating the windows deployment server, deploying workstations, migrating data, and configuring and deploying firewalls and NAS. Previously, Rodrick worked at Getronics as a Level 1 Help Desk Analyst, resolving issues, handling password administration, and achieving a 90% first call resolution rate. Rodrick also has experience as an Armed Security Officer and Site Supervisor at American Security, ensuring safety and security for clients. Rodrick attended South Carolina State University for Sports Communication but did not receive a degree.

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