Adrian Rivera Lopez

Adrian Rivera Lopez is an experienced IT professional with a diverse background in support roles across prominent organizations, including Palo Alto Networks, Chan Zuckerberg Initiative, eBay, Dermira, LG Electronics, Apple, and Amazon. Currently serving as an IT Support Specialist and IT Admin at Palo Alto Networks since January 2024, Adrian has a proven track record in user account management through Active Directory, ticket resolution via Jira, and hardware imaging for new hires. Previous roles have involved responsibilities such as logistics coordination, technical support for various Apple applications, and participation in workforce training programs through Year Up. Adrian's technical skills encompass Active Directory management, operating systems, and hardware troubleshooting, demonstrating a strong commitment to enhancing IT operations and user experience.