Katie Bianchi

Katie Bianchi is a seasoned executive with extensive experience in customer success and operational leadership. Currently serving as Chief Customer Officer at Palo Alto Networks since December 2022, Bianchi previously held various senior roles at Splunk from January 2018 to December 2022, including Chief Customer Officer and SVP positions focused on customer success, adoption, and retention. Prior experience includes leadership roles at GE Digital, GE Oil & Gas, and GE Energy, where Bianchi was responsible for global support, service delivery, and strategic growth initiatives. With an MBA in Marketing from Boston College and a BS in Communications from Ithaca College, Bianchi combines academic expertise with a proven track record in driving customer satisfaction and business growth across technology sectors.