Nathan Armstrong

Nathan Armstrong is an experienced professional in customer solutions and IT infrastructure management, currently serving as the Director of Customer Solutions at Pampered Chef since September 2017. In this role, Nathan has successfully led initiatives to enhance customer service operations, including the creation of a third-party support center and the implementation of a chatbot system, resulting in significant cost savings and high customer satisfaction. Nathan has also managed a global team of over 50 individuals, focusing on operational excellence and value creation. Prior experience includes roles such as Infrastructure Manager at AccuQuote, Technical Services Manager at Northwest Community Healthcare, and Senior Architect at Equilibrium IT Solutions, highlighting a strong background in IT systems architecture and management. Nathan is pursuing further education at Michigan State University and holds prior degrees from College of DuPage and Waubonsee Community College.