Bassam Naji

Bassam Naji is a seasoned professional with extensive experience in technical support and project management within the technology sector. Currently serving as the Service and Technical Support Operations Manager at Panasonic Avionics Corporation since January 2010, Bassam oversees global 24/7 operations technical support and engineering teams, focusing on real-time troubleshooting of In-Flight Entertainment systems and managing monitoring tools. Prior experience includes working as an Information Technology Program Project Manager at Smart Source, Inc., where Bassam successfully led a team for the WAMU-Chase Bank system upgrade project. Earlier in the career, Bassam served as an Application Support Engineer/Service Delivery Manager at IBM-Viacore, contributing to the development and integration of supply chain management solutions. Academic credentials include a Master of Business Administration from the University of Phoenix and a Bachelor's degree in Electrical and Electronics Engineering from Wichita State University.