Mikael Lévy is an experienced Customer Success Manager currently with Panaya since December 2020, responsible for onboarding customers, addressing specific requirements for satisfaction, driving expansion and upsell opportunities, training new team members, and coordinating marketing efforts. Prior to this role, Mikael operated as a freelance Junior Java Developer and completed an ITC Coding Bootcamp focusing on full-stack web development. Earlier professional experience includes positions as a Customer Success Manager and Project Manager at VATBox, as well as roles at Deloitte, Ernst & Young, and PwC in internal auditing and consulting. Mikael holds a master's degree in Audit and Consulting from ESCP Business School and a Bachelor’s degree in Finance and Management Control from IPAG Business School.
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