Geoff Parker

Geoff Parker is a seasoned professional with extensive experience in customer support and technical roles across various industries. Currently serving as the Senior Director of Customer Support at PandaDoc since September 2025, Geoff has held prior significant positions, including Director of Technical Support and Senior Manager of Developer Support at Calendly from January 2022 to October 2025. As the Head of Support at Canopy, Geoff pioneered a technical escalation team and managed support initiatives, while previous roles at Divvy and Solutionreach demonstrated expertise in building scalable support teams and enhancing operational efficiency. With a diverse background in management, training, and customer service, Geoff holds a Bachelor of University Studies in Business Administration from North Dakota State University and a Pharmacy Technician Certificate from Provo College.