Roberta Levati is an Operations Manager at PANDORA, a position held since May 2014, where significant contributions include the launch of Click&Collect in Italy in 2021, the implementation of a new POS system in all O&O stores in 2019, and the introduction of a Content Management System for both O&O stores and partners. Prior experience includes serving as Customer Service Manager at StanleyBlack&Decker Italia Srl from 2007 to April 2014, where Roberta was a key user in the SAP implementation and upgrade projects. Additional roles include Customer Service Manager at Bausch + Lomb from 2002 to 2007, Responsabile Servizio Clienti Italia at Bregaglio Srl from 2000 to 2002, and Assistant in the commercial office at B & C ELECTRONICS - S.R.L. from 1996 to 2000. Education includes attendance at Liceo Scientifico F.Enriques and ongoing studies at Università Bicocca di Milano.
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