Antonio R. currently serves as a Workshop Leader at Groep Rutten, a position held since July 2022, focusing on daily operations, coaching, customer satisfaction, KPI implementation and follow-up, personnel deployment, and target achievement. Prior experience includes serving as an Aftersales Manager at GREGOOR TRUCKS from April 2015 to May 2022, overseeing the entire aftersales team, handling complaints, and ensuring quality and productivity in the workshop. Antonio R. also held the role of Service Advisor at GREGOOR TRUCKS, acting as the primary point of contact for customers, preparing quotes, and managing estimates. Earlier career stages include working as a Technical Administrative Employee at Nissan Kenis, responsible for invoicing, managing warranty files, and preparing workshop quotes, as well as gaining hands-on experience as a Mechanical Technician at Garage Poelmans and Autogarden.
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