Maddie Swanson

Maddie Swanson has a diverse work experience spanning various roles and industries. Their most recent position was as the Customer Support Operations Lead at Pano AI, where they started in May 2023. Prior to that, they worked at Snapdocs as an Associate Manager and Supervisor in User Operations from January 2021 to December 2022. In 2021, they also worked at Spectora Home Inspection Software in a Customer Success role from September to December. Maddie's earlier experience includes roles at Sonder Inc. as a Guest Experience Manager and Quality Development Specialist, and at NORTHGLENN HIGH SCHOOL as a Family & Consumer Science Teacher. Maddie has also worked as a Recruitment Advisor at Reach To Teach Recruiting LTD and as an English Teacher in South Korea through EPIK (English Program in Korea). Overall, Maddie has a strong background in customer support, operations, teaching, and recruitment.

Maddie Swanson began their education in 2008 at Western Illinois University, where they pursued a degree in General Studies. Maddie attended Western Illinois University until 2010. From 2010 to 2012, Maddie Swanson attended Illinois State University, where they obtained a Bachelor of Applied Science (B.A.Sc.) degree in Family and Consumer Sciences/Human Sciences.

In addition to their formal education, Maddie Swanson has also obtained several certifications. In June 2020, they completed the certifications "Coaching Skills for Leaders and Managers" and "Communicating In the Language of Leadership" at LinkedIn. In July 2021, they obtained the certification "Leading Change" from LinkedIn.