Jenna Harmon

Jenna Harmon, Ph.D., is a Senior UX Researcher at Pantheon Platform since September 2022, where efforts include revising pricing policy in collaboration with finance and sales teams, along with significant contributions to product telemetry strategy and billing experience redesign. Previously, Jenna served as Research Lead at Mentor Collective from August 2019 to August 2022, establishing the company's first research function and contributing to significant revenue growth through strategic feature development and partnerships. Prior experiences include roles as a Visiting Scholar and Adjunct Faculty Instructor at Duke University, and as a PhD Candidate at Northwestern University, where Jenna's research was recognized with a Fulbright Fellowship and several publications. Educational qualifications include a Ph.D. in Musicology from Northwestern University and a Master's in Musicology and Ethnomusicology from Northwestern University, alongside a Bachelor's in Music from Drake University.