Upland Panviva
Joe Rigano has a diverse work experience spanning over two decades. Joe has held various roles in different companies, showcasing their expertise in customer success, sales, and account management.
Their most recent position was as the Director of Customer Success at Panviva, where they prioritized ensuring the success of companies utilizing the Panviva Knowledge Management platform. Joe also served as a Sales Director at Panviva, promoting their cloud-based Knowledge Management & Performance Support solution.
Prior to their time at Panviva, Joe worked as a Sales Executive at ServiceChannel, providing service automation solutions for companies managing commercial facilities. Joe also served as a Sr. Inside Sales Representative at WordStream, helping online marketers effectively utilize PPC advertising.
In addition, Joe has experience in inside sales and inbound marketing, having worked at Compete, Inc. | Millward Brown Digital and HubSpot respectively. Joe also served as the Director of Client Services and Business Development Manager at LifeTips.com.
Joe's early career includes roles as a Sr. Account Executive at LifeTips, and as an Office Manager at Theta Delta Chi fraternity.
Overall, Joe Rigano has a strong background in customer success, sales, and account management, with expertise in knowledge management, service automation, and PPC advertising.
Joe Rigano attended Northeastern University from 1994 to 1999, where they pursued a Bachelor of Science degree in communications and marketing.
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Upland Panviva
Panviva designs a cloud-based knowledge management platform that ensures better employee performance and higher customer satisfaction. Its knowledge management platform makes finding business critical information easy for employees, reduces average hold times and cuts down process errors, enabling employees to work better and faster, therebyimproving customer experience and increasing revenue.