Akshaya Kumar

Customer Success Manager at Paperflite

Akshaya Kumar has a diverse work experience in various roles and industries. Akshaya is currently working as a Customer Success Manager at Paperflite since 2021. Prior to this, they worked at dZine-hub from 2014 to 2021 as a Client Engagement Manager, where they played a crucial role in the pre-sale process, overseeing website design and development, and integrating multiple payment methods.

Before that, Akshaya worked at Cognizant from 2011 to 2014. In this company, they initially served as a Programmer and later took on the role of Programmer Analyst. Akshaya led a team for the Phase II release of a web application, conducted automation regression testing projects, and played a vital role in testing complex premium rating logic for automobile insurance.

Additionally, Akshaya had internships at AC Nielsen in 2010, where they gained valuable industry experience, and at Reliance Retail in 2009, where they conducted store audits, verified labor records, and prepared a digital manual for compliance.

Overall, Akshaya has proven expertise in customer success, client engagement, web development, payment integration, and testing, showcasing their ability to adapt and excel in different roles and industries.

Akshaya Kumar obtained a B.Sc. degree in Information Systems Management from Jobs for Women in 2011. Prior to that, they attended PND Adarsh Vidyalaya until 2008. In addition, Akshaya obtained a Cambridge Business English Certification from the University of Cambridge in April 2011.

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Previous companies

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Timeline

  • Customer Success Manager

    July, 2021 - present

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