Pascal Gruau is an experienced Project Manager in Digital Customer Services at Paprec Group since June 2022, specializing in the management of digital projects, customer digital strategy, and service improvement. Prior experience includes significant roles at Suez from October 2009 to June 2022, where Pascal contributed to digital transformation as a Digital Architect, managed Salesforce implementation as a Proxy Product Owner, and led various web projects aimed at digitalizing business processes. Earlier career milestones include serving as Head of Information Technology Development at SITA Specialites and Group IT Manager at Imprimerie Nationale S.A., where Pascal oversaw large teams and substantial budgets. Educationally, Pascal holds an engineering diploma from Arts et Métiers - École Nationale Supérieure d'Arts et Métiers.
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