Paradigm Housing
Magda W. is an experienced professional in customer service and digital engagement, currently serving as a New Homes Aftercare Officer at Paradigm Housing Group since April 2019. Prior to this, Magda worked at RHP Group for a decade, progressing to the role of Senior Digital Advisor and fulfilling various positions, where responsibilities included delivering exceptional customer service across digital platforms, addressing customer inquiries, and leading projects aimed at enhancing the customer experience. Magda played a significant role in transforming RHP into the UK's first digital housing association, collaborating with management to achieve key performance indicators. Educational credentials include a Diploma in Customer Service from 2017-2018, an NVQ Level 3 in Customer Service from 2007-2008, and early education at the University of Wroclaw and XV LO Wrocław, Poland.
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Paradigm Housing
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Paradigm Housing's vision is to make the best use of their resources so that they can provide more affordable homes to those who need them most, as well as offering a fair deal to their existing residents.