Robert Groom

Robert Groom is an accomplished project manager with extensive experience in IT service delivery and infrastructure management. Currently serving as a Senior Project Manager at Paradigm Technology, Robert manages a significant Windows 10 OS upgrade and hardware refresh project for 7,000 Arizona Public Service end users, overseeing all aspects of project execution including application validation and third-party vendor coordination. Prior roles include Senior Service Delivery Manager positions at TEKsystems and OneNeck IT Solutions, where Robert provided leadership in IT professional services and infrastructure engagements. Additional experience encompasses Senior Information Technology Manager at Physio-Control, Inc., and various leadership roles in professional services at Black Bow Professional Services and Openwave Systems Inc. Educational qualifications include a Bachelor's degree in Business Administration from Baker University, and multiple Master Certificates from Villanova University in Applied Project Management and Six Sigma methodologies.