🤖 Joan Gargallo

Joan Gargallo is a seasoned IT professional with extensive experience in technical support, engineering management, and DevOps practices. Currently serving as Technical Support Lead at Paradigma Digital, Joan previously held positions such as Engineering Manager at Immfly, where significant contributions were made towards operational improvements and automation processes, as well as oversight of PCI DSS certification and various DevOps technologies. Previous roles include Senior Product Owner and Senior DevOps at Lidl Digital, IT Manager at Media Stream AG and AXA Group Solutions, and Operations Engineer at ADP. Joan's expertise encompasses ITIL methodologies, cloud solutions, incident management, and team leadership, complemented by an MBA from La Salle BCN.