Michelle Baker

Senior Director, Clinical Network Operations at Paradigm

Michelle Baker has extensive work experience in the healthcare industry. Michelle is currently employed at Paradigm as the Director of Clinical Resource Operations, a position they have held since December 2022. Prior to this role, they served as the Senior Manager of Clinical Resource Operations at Paradigm.

Michelle also has experience with the Commission for Case Manager Certification (CCMC). Michelle is currently serving as the Immediate Past Chair of the Commission, starting in June 2021. Additionally, they have been a Board Member of the Commission since June 2015.

Before joining Paradigm and CCMC, Michelle worked at Paradigm Catastrophic Care Management. Michelle served as the Associate Director of Network Services and later as the Manager of Network Operations from June 2014 to the present.

Michelle began their career at Chesapeake Disability Management as a Senior Medical Nurse Case Manager, a role they held from August 1998 to June 2011. Following that, they worked as a Supervisor of Network Operations at Paradigm Management Services from June 2011 to June 2014.

Overall, Michelle Baker has held various leadership and managerial positions in the healthcare field, specializing in clinical resource operations and case management certification.

Michelle Baker attended Towson University from 1984 to 1989, where they obtained a Bachelor of Science in Nursing with a focus on Registered Nursing/Registered Nurse. In terms of additional certifications, Michelle obtained the CCMC Board of Commissioners certification from the Commission for Case Manager Certification in November 2019. Michelle also obtained certifications such as Certification Case Manager from The Commission for Case Manager Certification and Certification for Rehabilitation Registered Nurses from the Association for Rehabilitation Nurses. Additionally, Michelle obtained the WCCM certification from the Maryland Workers Compensation Commission.

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