Brenda Ortiz

Brenda Ortiz is an experienced insurance professional currently serving as the Manager of Operations Support Services at Paragon Insurance Holdings since October 2019. In this role, Brenda manages and develops Operations Support Analysts who support program business for multiple Commercial Lines Carriers, while also liaising with vendors and clients. Previously, Brenda held positions including Junior Underwriter and Senior Underwriter Assistant, focusing on pest control underwriting and general liability, where responsibilities included business development, risk assessment, and client relationship management. Prior experience at MiddleOak included roles as an Associate Underwriter Assistant and Customer Care Renewal Technician, among others. Brenda holds a degree from Manchester Community College, earned between 2018 and 2021.