Jessica Bergner is an experienced Help Desk Analyst currently employed at Parasol Alliance since January 2023. Prior to this role, Jessica worked as a Help Desk Specialist at ThedaCare and gained extensive technical support expertise through prior positions as a Service Dispatcher and Help Desk Technician at Camera Corner Connecting Point, and as a Senior On-Site Representative at Ricoh USA, Inc., where responsibilities included managing a fleet of 192 printers and providing user support and training. Earlier experiences include roles as a Teller at Baylake Bank, a Behavioral Health Specialist at Cognitive Concepts Inc., and various cashier positions. Jessica holds a diploma in General Studies from Northeast Wisconsin Technical College, with education completed between 2013 and 2017.
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