Jessica Bergner

Help Desk Analyst at Parasol Alliance

Jessica Bergner is an experienced Help Desk Analyst currently employed at Parasol Alliance since January 2023. Prior to this role, Jessica worked as a Help Desk Specialist at ThedaCare and gained extensive technical support expertise through prior positions as a Service Dispatcher and Help Desk Technician at Camera Corner Connecting Point, and as a Senior On-Site Representative at Ricoh USA, Inc., where responsibilities included managing a fleet of 192 printers and providing user support and training. Earlier experiences include roles as a Teller at Baylake Bank, a Behavioral Health Specialist at Cognitive Concepts Inc., and various cashier positions. Jessica holds a diploma in General Studies from Northeast Wisconsin Technical College, with education completed between 2013 and 2017.

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