Fatou N.

Fatou N. has extensive experience in technical support, currently serving as a Technical Support Specialist IV at Parata Systems since January 2022, following a successful tenure of nearly 13 years in various technical support roles within the same company. Responsibilities include providing customer support and troubleshooting technical issues using Salesforce, as well as assisting customers with data connectivity problems through tools like Axeda, LogMeIn, and Bomgar. Prior to this, Fatou N. worked as an Accountant Assistant at Prestige Sanitaire, where responsibilities involved financial documentation and transaction reconciliation. Fatou N. holds a Bachelor's Degree in Accounting and Finance from Université Jean Moulin (Lyon III) and an Associate’s Degree in Finance from ISEG.