Jonathan Rodriguez

Technical Support Engineer - Team Lead at Parata Systems

Jonathan Rodriguez is a Technical Support Engineer at Parata Systems. Jonathan has experience in providing extensive support for proprietary hardware and software products, collaborating with various departments, training and writing technical documentation. Jonathan is proficient in various technical skills such as Windows, network protocols, SQL, and troubleshooting robotics and mechanical parts. Additionally, Jonathan has certifications in CompTIA A+, CompTIA Network+, and CompTIA Security+. Prior to their current role, Jonathan worked as an Engineering Technician at Mosher Engineering and a Project Coordinator at Cisco.

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Timeline

  • Technical Support Engineer - Team Lead

    October, 2020 - present

  • Technical Assistant Center Supervisor

    May, 2019

  • Senior Technical Support Analyst

    November, 2014