Gerald Dente is a seasoned technical support professional with extensive experience in managing teams and client relationships. Currently serving as Sr. Manager of Technical Support at symplr since September 2020, Gerald oversees technical support professionals and ensures effective communication between clients and engineering while managing quality assurance for new releases. Previously, Gerald held the position of Senior Technical Support Manager at Wolters Kluwer, where similar responsibilities were undertaken. Early career roles include Technical Support Analyst II at SumTotal Systems, Business Development Manager at ClearEdge Partners, and various sales roles at Salary.com. Gerald's experience also encompasses event management at Dave & Jerrys Inc., where significant improvements in sales and operational efficiency were achieved. Gerald holds a Bachelor of Arts degree from Westfield State University.
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