Heather Underhill

Heather Underhill currently serves as the Chief Customer Officer at ParetoHealth, focusing on enhancing customer experience and managing service teams. Prior roles at Teladoc Health included responsibilities as SVP of Revenue Cycle Management and Client Operations, where oversight of exceptional client experiences was a priority, and SVP of Client Experience and Operations, emphasizing operational improvements to drive revenue. Heather also held various leadership positions in client management at Doctor On Demand and Best Doctors, contributing to significant client satisfaction and revenue growth. Earlier in a career spanning over two decades, experience included district sales management with Eli Lilly & Company and sales leadership roles in the animal health sector. Heather holds a Master of Organizational Leadership and a BS in Biology, with ongoing MBA studies at the University of New Hampshire.