Imtiaz Alam

Imtiaz Alam currently serves as the Head of Learning and Development at ParetoHealth, where responsibilities include leading comprehensive learning initiatives and fostering a supportive training environment for employees. Previously, during tenure at Shopify as Customer Education Lead, significant accomplishments included a 300% increase in e-learning engagement and the launch of Shopify Academy. At Guru, roles included Customer Education Manager and Instructional Designer, both of which saw improvements in onboarding metrics and course creation efficiency. Earlier experience includes a role as an English Teacher at Boys' Latin of Philadelphia, where an innovative Summer School Prevention program contributed to a 15% advancement in students, and as a Client Representative at Marsh & McLennan Companies, achieving high client retention rates through effective service and program management. Educational qualifications include a Bachelor of Business Administration from Fox School of Business at Temple University and a Master of Education from Millersville University of Pennsylvania.