Caïssa Klug has accumulated a vast amount of experience in various roles within the CRM and digital business development field. With a background in International Business and Marketing, Caïssa has held positions such as Head of Global CRM Customer Activation and Interim Head of Global CRM Operations & Markets at Douglas. Prior to that, Caïssa worked at PAYBACK as a Senior Manager in Digital Business Development. Caïssa's expertise lies in trends and innovations, strategic partnerships, innovation management, and company strategy.
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