Laura-Riina Altmart

Customer Experience Manager at PARiM

Laura-Riina Altmart has a diverse work experience in various roles and industries. In 2019, they worked as a Marketing Intern at Politsei-ja Piirivalveamet. From 2021 to 2022, they were employed at Wynter as a Product Operations team member. Currently, Laura-Riina is the Customer Experience Manager at PARiM Workforce Software, where they collaborate with multiple teams to enhance customer services and brand awareness. Their responsibilities include analyzing customer feedback, performing product tests, documenting processes, preparing for releases, and staying updated on industry trends and CRM technologies.

Laura-Riina Altmart attended Tallinna Majanduskool / Tallinn School of Economics from 2018 to 2021, where they obtained a vocational degree in Marketing/Marketing Management, General.

In addition to their formal education, they also completed several certifications. In October 2022, they obtained the certification "Foundations of Project Management" from Google. In the same month, they also completed "Project Initiation: Starting a Successful Project" from Google.

In September 2022, Laura-Riina Altmart obtained the "Multichannel Masterclass" certification from lemlist. Laura-Riina also completed "Start the UX Design Process: Empathize, Define, and Ideate" from Google during the same month. In July 2022, they obtained "Foundation of User Experience (UX) Design" certification from Google, "The Strategy of Content Marketing" certification from the University of California, Davis, and "Digital Analytics for Marketing Professionals: Marketing Analytics in Theory" certification from Coursera.

Furthermore, they completed "Digital Marketing Analytics in Practice" certification from Coursera in July 2020. Recently, in February 2023, they obtained several certifications from Google, including "Agile Project Management" and "Project Execution: Running the Project."

Overall, Laura-Riina Altmart has a vocational degree in Marketing/Marketing Management, General from Tallinna Majanduskool / Tallinn School of Economics, and has pursued additional certifications in various fields of project management, UX design, content marketing, and digital analytics.

Links

Previous companies

Wynter logo

Timeline

  • Customer Experience Manager

    March, 2022 - present