Vanessa Radman

VP Customer Experience at Parity

Vanessa Radman has a diverse work experience spanning several roles and industries. Vanessa is currently working at Parity Inc. as the VP of Customer Experience since August 2022. Prior to this role, they held the position of Customer Success Director at the same company from February 2022 to July 2022. Before joining Parity Inc., Vanessa worked as a Customer Success Manager at the company from May 2021 to January 2022.

Before their tenure at Parity Inc., Vanessa worked at Rangle.io as a Senior Agile Delivery Manager from January 2019 to February 2021. Vanessa'sresponsibilities included overcoming project impediments, creating high-performing teams, and ensuring successful project outcomes for clients in various industries such as MedTech, FinTech, AgriTech, SaaS, and Ecommerce.

Vanessa also has experience as a freelancer, working as a Freelance Producer in 2018. Prior to that, they worked at Jam3 as a Digital Producer from November 2014 to December 2017. In this role, they managed and collaborated with internal and external teams to build polished web and mobile applications, including CMSs, chatbots, custom video players, installations, and more.

Earlier in their career, Vanessa worked as an Assistant Director at the Directors Guild of Canada - Ontario in 2013. Vanessa also worked as a Project Coordinator at Blaze Productions Inc. from January 2013 to May 2013 and at Jumpwire Media from April 2011 to October 2011.

Overall, Vanessa Radman has a strong background in customer success, project management, and team leadership, with experience in various industries.

Vanessa Radman holds a Bachelor of Arts (BA) degree in Media Production from Toronto Metropolitan University. In addition, they have obtained various certifications, including Certified SAFe® Agilist from Scaled Agile, Inc. in November 2019, Certified Scrum Master (CSM) from Scrum Alliance in March 2019, HTML5 Studio Certification and QA Certification from DoubleClick - Google in February 2016, and Guild Apprentice from Directors Guild of Canada - Ontario in June 2013.

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Previous companies

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Timeline

  • VP Customer Experience

    August 1, 2022 - present

  • Customer Success Director

    February, 2022

  • Customer Success Manager

    May, 2021

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