Elsa Plessers is a skilled Business Analyst currently employed at parking.brussels since October 2024, with prior experience at Bruxelles Environnement - Leefmilieu Brussel in the same role from February 2021 to October 2024. Elsa has a background in project management as a Project Manager IT at Ahold Delhaize for a brief period and has worked at ADNEOM in change management from January 2019 to January 2021. As a Change Manager at ORES from November 2014 to August 2020, contributions included establishing change networks, coordinating strategies, and facilitating workshops for impactful projects. Earlier career experience includes a role as a collaborator in the Cabinet of the Minister of Education in the French Community, managing communications and secretarial duties. Educational qualifications include a Master's degree in information and communication from the University of Liège, complemented by project management and web development certifications.