Mrs. Claire Kauserud joined Parks Hospitality Group in 2018 as the Area Director of Sales for the Cary Collection of Hilton Hotels. During her 4 years on the property, she led her team through the challenges posed to the industry as a result of COVID. As part of the recovery in 2022, she and her team celebrated one of the highest-grossing revenue years to date.
In 2023, Mrs. Kauserud was promoted to the corporate office as Regional Director of Sales Support. In this role, she is responsible for the development of onboarding, career development, training, and team recognition programs. She also assists in creating strategic action plans for target accounts, improving the sales cycle, optimizing sales-impacted segments, and general sales support as needed.
As a 14-year veteran of the hospitality industry, Mrs. Kauserud served as a Director of Sales for several Hilton hotel brands including DoubleTree, Hilton Garden Inn, and Homewood Suites. Claire is an active member of HSMAI, where she obtained her CRME designation and serves on the board.
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