Lance Kirkman

Help Desk Support Technician at Parks Tacoma

Lance Kirkman is an experienced IT professional with a strong background in help desk support and technical analysis. Currently serving as a Help Desk Support Technician at Metro Parks Tacoma since November 2022, Lance provides IT support for the PDZA and NW Trek locations. Previous roles include IT Support Analyst 2 at FMI Equipment, where oversight of the Help Desk Team and management of multiple work sites was key. At the Tacoma-Pierce County Health Department, Lance held positions as a PC Support Analyst and Help Desk Coordinator, focusing on frontline troubleshooting, documentation creation, and account management. Early career experience includes working as a Help Desk Technician I at Umpqua Bank, where interactions with employees and maintenance of security protocols were essential. Lance holds a Bachelor of Science in Management Information Systems from Washington State University, along with multiple associate degrees in Business and Computer Networking Administration from Clark College.

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Parks Tacoma

Created by voters in 1907, Parks Tacoma is an independent agency that provides parks, recreation and zoological services for people in the Tacoma, Browns Point and Dash Point areas. Governed by an elected five-member Board of Park Commissioners, Parks Tacoma maintains and cares for 69 parks and attractions, including Point Defiance Park with its Zoo and Aquarium, Boathouse Marina, and Fort Nisqually; Northwest Trek Wildlife Park near Eatonville; W. W. Seymour Botanical Conservatory; Meadow Park Golf Course; and Ruston Way waterfront parks.


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501-1,000

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