JB

Jane Buxton

Lead Customer Success Manager at Parloa

Jane Buxton has extensive work experience in customer success and account management roles. Jane currently works as a Senior Customer Success Manager at Parloa since February 2023. Prior to that, they held the same position at SightCall from April 2022 to February 2023. Jane also worked as a Customer Success Manager at SightCall from January 2021 to March 2022.

Before joining SightCall, Jane worked at DKV Euro Service as a Customer Implementation - Key Account Management from June 2020 to January 2021. Their responsibilities included reviewing client specifications, initiating implementation processes, and acting as the first point of contact for assigned key accounts.

Jane gained experience in technical account management at trivago from September 2017 to June 2020, where they focused on global and regional key accounts. Prior to that, they worked at Indeed.com in various roles, including Training and Development Specialist, Mobile Solutions & Senior Client Support Specialist - National Accounts & Agencies (DACH), and Client Support Specialist (DACH).

Jane's earlier experiences include working at TeleTech as a QA Lead, DACH Market - Google AdWords and Account Manager - Google AdWords. Jane also volunteered at Edirisa UK and served as a Charity & Event Coordinator at HIWC.

In their early career, Jane worked as an Account Manager, Export Sales at Dalebrook Supplies and as a Searches Administrator at Wessex Water. Overall, Jane Buxton has a diverse background in customer success, account management, training, and coordination roles across various industries.

Jane Buxton obtained a vocational degree in Business Economics and Office Administration from Louise-Schroeder School, where they studied from 1996 to 1999. In addition, they obtained two Google AdWords certifications in Advertising Fundamentals and Advanced Search & Display in September 2012.

Links

Previous companies

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Timeline

  • Lead Customer Success Manager

    June 1, 2024 - present

  • Senior Customer Success Manager

    February, 2023

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