Mathieu Mosselmans

Mathieu Mosselmans has extensive experience in product ownership and service management, currently serving as a Professional Scrum Product Owner at Mutualité Partenamut since September 2009. Responsibilities include implementing Microsoft Dynamics 365 as a CRM, defining product vision and strategy, organizing work for business and IT squads, and ensuring product quality and performance through stakeholder collaboration. Previous roles include Use Case Lead, where Mathieu maximized the value of Advanced Analytics products, and Service Owner, focusing on improving customer journeys for reimbursements and affiliations. Mathieu has also held various positions in customer service and sales across multiple organizations, demonstrating a solid track record in enhancing operational efficiency and customer satisfaction.