Latefa Shoman Bueso

Latefa Shoman Bueso is a seasoned operations professional with extensive experience in team management and process improvement across various roles. Currently serving as a Senior Operations Manager at PartnerHero since April 2021, Latefa has effectively built and guided high-performing teams and maintained communication with partners to ensure optimal support. Prior to PartnerHero, Latefa held positions at Zero Variance as a Team Lead, where performance monitoring and improvement plans were key responsibilities, and at Allied Global BPO, serving in multiple roles from QA Analyst to QA Manager, focusing on quality standards and process optimization. Latefa holds a degree in Licenciatura in Administracion Turistica from Universidad de San Pedro Sula.