Rubens Augusto Alexandre possesses extensive experience in IT support and infrastructure management, currently serving as Assistente de monitoramento e incidentes and Assistente de infraestrutura de TI at Paschoalotto since July 2021. Previous roles include Senior Support Technician at SERVIMED Comercial LTDA, where responsibilities included user support and server infrastructure monitoring, and IT Intern at Unimagem Produções Audiovisuais, focusing on technical support and hardware maintenance. Education includes a postgraduate degree in Governance and IT Management from Centro Universitário Senac and a Technologist degree in Systems Networks and Telecommunications from FATEC Bauru. Additional qualifications include a technical degree in commerce and business management, as well as professional training in administration and business from Microlins.